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DESK // SUPPORT QUEUE
Ticket inbox
3 OPEN
Ticket queue
G0
TCK-881 // Gate 03
Scanner will not read balcony stubs
OVERDUE
AB
TCK-882 // Ada Bull
Refund request for duplicate charge
2H LEFT
MC
TCK-883 // Mira Chen
VIP list spelling correction
ON TRACK
Reply box
ANSWERING TCK-881
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Escalate to lead
